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Zurich, Apple Working on Broker App

Zurich and its partner Apple plan to roll out a broker app in the United Kingdom by the end of 2018...
June 19, 2018

Zurich and its partner Apple plan to roll out a broker app in the United Kingdom by the end of 2018. Giovanni Giuliani, group chief of strategy, innovation and business development at Zurich, says the app could “change the dynamic” between brokers and the insurer given its layout and design.

The app will help brokers cement relationships with existing clients, cross-sell, and save time liaising with colleagues, he says. Moreover, the app will be connected to Zurich, and using geo-location technology, when a broker approaches a client’s office it will automatically supply useful information such as policies held with the provider, when the last claim was paid, and renewal dates. Artificial intelligence within the app will suggest cross-selling opportunities based on the data held on the client. Brokers also will be able to set up follow-on meetings for clients with colleagues just by swiping the relevant details. “We think this will change the world of distributors,” Giuliani says.

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